Gett App Adds Real-Time Safety Features for Taxi Passengers
Translated & summarized from Mako by baba
Gett has launched a new "Safety Zone" feature in its app to improve passenger security during taxi rides. The feature allows real-time route sharing with contacts, reporting of safety incidents, and quick dialing of emergency services in 50 countries, including Israel. The tools aim to provide passengers with greater control and peace of mind, with AI used to categorize the urgency of reported incidents.
The story in 6 lines · by baba
- Gett's app now includes a "Safety Zone" with real-time route sharing and incident reporting.
- The new safety features are available in all 50 countries where Gett operates, including Israel.
- Passengers can share their live trip details with family and friends for enhanced security.
- The app allows users to report safety concerns like speeding or reckless driving.
- Artificial intelligence will categorize the urgency of reported safety incidents.
- Gett CEO Mark On stated the features aim to give passengers more control and peace of mind.
Ride-hailing company Gett has introduced a new "Safety Zone" feature within its app, designed to enhance passenger security during taxi rides. This feature consolidates three key tools: real-time route sharing with contacts, reporting of safety incidents, and quick access to emergency services.
The Safety Zone will be accessible in all 50 countries where Gett operates, including Israel. Passengers can share their live trip details, including the route, driver information, and estimated arrival time, with family or friends. A dedicated button will also provide immediate access to local police, with the number automatically adjusted for the country of travel.
Users can report various safety concerns directly through the app, such as speeding, phone use by the driver, reckless driving, or inappropriate behavior. These reports will be analyzed in real-time by artificial intelligence to determine urgency and facilitate appropriate action. Gett stated that these tools were developed based on consumer research and user feedback.
"We want to give passengers more control and peace of mind on the road, knowing that simple and accessible tools are available to them within the app if needed," said Mark On, CEO of Gett. "Trust is one of the most important components of the user experience, and safety is a central part of building that trust. For us, the feeling of security should start the moment the trip is booked and continue until arrival at the destination."
