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Gett Taxi Enhances Passenger Safety with New In-App Features
On Sunday, ride-hailing company Gett launched a new dedicated safety zone within its application to enhance passenger security during rides. The new features aim to build user trust by providing real-time assistance throughout the journey.
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What happened
- 01Ride-hailing company Gett launched a new dedicated in-app safety zone on Sunday to enhance passenger security during active rides.
- 02The new features allow passengers to share real-time tracking links, driver details, and estimated arrival times with family or friends.
- 03An artificial intelligence system classifies and prioritizes in-app safety incident reports in real-time to ensure urgent handling.
- 04A quick-access emergency button automatically adapts to connect passengers to local police services when they are traveling abroad.
- 05Gett developed these tools based on consumer research and user feedback to build trust and provide continuous trip security.
- 06Gett CEO Mark On stated that safety is essential for building user trust and giving passengers control over their journeys.
- 07The company plans to introduce additional safety and service improvements for both passengers and drivers in the future.
The newly introduced safety zone consolidates three core tools that remain accessible to passengers in Israel and abroad. The first tool allows users to share a real-time tracking link with family or friends, displaying their route, estimated arrival time, and driver and vehicle details. The second tool enables direct reporting of safety incidents through the app, utilizing artificial intelligence to classify and prioritize reports based on urgency for a faster response.
The third feature is a quick-access emergency button that connects passengers directly to emergency services. This button automatically adapts to local police numbers when users travel internationally. According to Gett, these features were developed based on consumer research and user feedback to extend security measures from the booking stage into the active ride. Gett CEO Mark On highlighted safety as key to building user trust, and the company plans to develop additional safety solutions for both passengers and drivers.
Summarized by baba from the reports of 3 newsrooms. Updated
Latest report: Israel Hayom. Read Israel Hayom’s originalThe coverage
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