Gett Enhances Passenger Safety Features Within App
Translated & summarized from Ice by baba
Ride-hailing company Gett has launched new in-app safety features for passengers, including real-time trip sharing, incident reporting, and an emergency police contact button. These tools are accessible throughout the journey to enhance passenger security and trust. The company aims to provide a continuous safety experience from booking to arrival, with plans for future developments.
The story in 5 lines · by baba
- Gett has introduced new in-app safety features for passengers during their rides.
- The new features include real-time trip sharing, incident reporting, and an emergency police contact button.
- These tools are designed to enhance passenger security and build trust in Gett's technology.
- The features were developed based on consumer research and user feedback.
- Gett plans to develop additional safety solutions for both passengers and drivers in the future.
Ride-hailing company Gett is introducing new safety features within its application, designed to be accessible to passengers throughout their journey. A dedicated section in the app will consolidate three key tools for quick access during a trip, aiming to bolster passenger security. These features were developed based on consumer research and user feedback, complementing existing safety measures like driver and vehicle details displayed during booking. The goal is to create a continuous safety net from the moment a ride is booked until arrival at the destination.
The new tools address various needs during transit. The trip-sharing function allows users to send a real-time tracking link to family or friends, including route details, driver information, and estimated arrival time. In case of a safety incident, users can report it directly through the app, with AI classifying the report for urgent handling. For emergencies, a quick dial button for police is also available. This emergency button is adapted for international travel, automatically connecting to local police services based on the user's location.
This rollout is part of Gett's broader strategy to enhance user trust and confidence in its technology. The company plans to develop further solutions for both passengers and drivers. "Trust is one of the most important components of the user experience, and safety is a central part of building that trust," stated Mark On, CEO of Gett. He added that Gett aims to give passengers more control and peace of mind, ensuring their sense of security begins at booking and extends to their final destination.
