Gett App Adds Real-Time Safety Features for Taxi Passengers
Translated & summarized from N12 by baba
Gett has launched a new "Safety Zone" feature in its app to improve taxi passenger security. The feature allows real-time trip sharing, reporting of safety incidents, and quick dialing of emergency services in 50 countries, including Israel. These tools aim to give passengers more control and peace of mind during their journeys.
The story in 6 lines · by baba
- Gett's app now includes a "Safety Zone" with real-time trip sharing and incident reporting.
- The new safety features are available in 50 countries, including Israel.
- Passengers can share their live route and details with family and friends.
- The app allows reporting of various safety concerns, classified by AI.
- A button for quick dialing of local police is integrated into the feature.
- Gett CEO Mark On stated the features aim to increase passenger control and trust.
Ride-hailing company Gett has introduced a new "Safety Zone" feature within its app, designed to enhance passenger security during taxi rides. This feature consolidates three key tools: real-time trip sharing with contacts, reporting of safety incidents, and quick access to emergency services.
The Safety Zone will be accessible in all 50 countries where Gett operates, including Israel. Passengers can share their live route, driver and vehicle details, and estimated arrival time with family or friends. A dedicated button will also provide immediate dialing access to local police forces, adjusted for the user's current country.
Users can report various safety concerns, such as speeding, phone usage while driving, reckless driving, or inappropriate behavior. These reports will be classified in real-time by artificial intelligence based on urgency and forwarded for appropriate action. Gett stated that these tools were developed based on consumer research and user feedback.
Mark On, CEO of Gett, emphasized the company's commitment to passenger control and peace of mind, stating, "We want to give passengers more control and peace of mind along the way, and to know that in case of need, simple and accessible means are available to them from within the app." He added that trust is crucial for user experience, with safety being a core component of building that trust from the moment a ride is booked until arrival at the destination.
