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CalcalistTech

Bit Payment App Suffers Widespread Outage, Users Report

Translated & summarized from Calcalist by baba

BusinessNeutral tone

Hebrew · 10 newsrooms covering

The Israeli payment app Bit, run by Bank Hapoalim, experienced a major outage on Monday evening, preventing users from accessing the service. This follows a similar disruption in June, highlighting ongoing technical issues.

The story in 4 lines · by baba

  • Bit payment app experienced a major outage Monday evening.
  • Users were unable to access the app due to a loading error.
  • This is the second significant outage in recent months.
  • The app apologized and stated it was working to fix the issue.

The popular Israeli payment application Bit, operated by Bank Hapoalim, experienced a significant outage on Monday evening, preventing users from accessing the service. Users attempting to log in were met with an error message stating, "Information could not be loaded, please try again." This is not the first time the app has faced disruptions; in June, a similar outage lasting approximately two and a half hours affected users, causing failures in money transfers and issues with customer service.

During the current malfunction, the app displayed a message apologizing for the temporary problem and assuring users that the issue was being addressed and that they should try again shortly. The recurring technical difficulties raise questions about the app's reliability.

CalcalistOther · Tel Aviv

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