Zara Closes Two Flagship Stores in Israel Amid Rising Delivery Fees
Translated & summarized from Ice by baba
Zara is closing two flagship stores in Israel and increasing its online delivery fees, impacting customer purchasing habits. The changes include the closure of stores in Be'er Sheva and Ayalon Mall, and a new delivery charge of 14.90 shekels on all orders, replacing free shipping for purchases over 199 shekels. These adjustments come after previous revelations of significant price differences between Zara's Israeli and Spanish websites.
The story in 7 lines · by baba
- Zara is closing two flagship stores in Israel and increasing online delivery fees.
- The Zara store in Be'er Sheva has closed, and the Zara Home store at Ayalon Mall will soon follow.
- Free shipping on orders over 199 shekels has been canceled, replaced by a 14.90 shekel delivery fee.
- Returns via courier will now cost 39.90 shekels, while self-pickup remains free.
- Zara Home delivery fees range from 49.90 to 75 shekels for heavy items.
- The new delivery policy takes effect on October 1, 2026.
- This follows a July report of significant price disparities between Zara's Israeli and Spanish websites.
The fashion giant Zara is continuing a wave of changes in its Israeli operations by closing two flagship stores and increasing online order fees. The Zara store at Azrieli Mall in Be'er Sheva has recently shut down, and the Zara Home store at Ayalon Mall is slated for closure soon, leaving only two Zara Home branches in Israel, located at TLV Mall and Big G Dalib. Concurrently, Gottex Fashion, the Israeli licensee for Inditex brands including Zara, is raising prices for online deliveries and returns. The previous offer of free shipping on orders over 199 shekels has been eliminated. Now, a delivery fee of 14.90 shekels will apply to all orders, with returns via courier costing 39.90 shekels. Self-pickup from stores remains free, though the system has shown inconsistencies, with one attempt to select self-pickup in Rishon LeZion redirecting to a pickup point in Ashdod. These changes, effective October 1, 2026, significantly impact the online shopping experience. Previously, full-price orders over 199 shekels received free shipping, while sale items incurred a 30 shekel fee. Now, customers face delivery charges regardless of order value. Zara Home orders will incur a 49.90 shekel delivery fee, rising to 75 shekels for heavy furniture. This follows a previous controversy in July when significant price discrepancies were revealed between Zara's Israeli and Spanish websites, with items like Baggy jeans costing 143 shekels in Israel compared to approximately 36 shekels in Spain.
Mentioned
The same event, reported separately by each outlet. Open a few to compare what different newsrooms emphasize — and what they leave out.
Arab 1Other 1
Not the same event — other stories that share this one’s people, places, or theme: background, reactions, and follow-ups.
