Zara Israel Closes Stores, Ends Free Delivery Amid Fee Hikes
Translated & summarized from Panet by baba
Spanish fashion retailer Zara has closed two stores in Israel and increased delivery fees for online orders. The changes, implemented by licensee Gottex Fashion, eliminate free shipping for purchases over 199 shekels, replacing it with a 14.90 shekel fee. Zara Home customers now face higher charges for delivery, including a 75 shekel fee for furniture.
The story in 5 lines · by baba
- Zara Israel closed its Beersheba branch and will close its Zara Home store in Kanyon Ayalon.
- Delivery fees for online orders have increased across Zara and other Inditex brands in Israel.
- Free delivery for purchases over 199 shekels has been eliminated, replaced by a 14.90 shekel fee.
- Returning items via shipping now costs 39.90 shekels, while in-store pickup remains free.
- Zara Home customers face new delivery fees ranging from 49.90 to 75 shekels.
Spanish fashion chain Zara has recently closed its branch in the Azrieli Mall in Beersheba and plans to shut down its Zara Home store in the Kanyon Ayalon mall. These closures leave Zara Home with only two remaining branches in Israel, located in the TLV commercial center and the Big Galilot mall. The move coincides with increased delivery fees for online orders implemented this month.
Gottex Fashion, the Israeli licensee for Zara, has raised delivery fees across online platforms for the Inditex group, which includes Zara, Bershka, Stradivarius, Oysho, Pull & Bear, and Massimo Dutti. Previously, free delivery was offered for purchases over 199 shekels. Now, a flat fee of 14.90 shekels applies to all online orders regardless of value. Returning products via shipping will cost 39.90 shekels, though in-store pickup remains free.
For Zara Home online shopping, free delivery has also been eliminated. Customers will now pay 49.90 shekels for standard delivery, or 75 shekels for heavy furniture items. The chain had previously trialed delivery charges during recent sales periods, imposing a fee per discounted item purchased online.
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