Couple Finds Car Used, Damaged After Parking at Ben Gurion Airport

A couple returned from an overseas trip to find their car, left with a parking service at Ben Gurion Airport, dirty, discharged, and out of fuel, after discovering that company employees had used it during their absence. Noy and her partner left for their trip in late August, opting for the parking service due to anticipated airport crowds and taxi queues. Upon their return, they were told it would take 20 minutes to retrieve their vehicle. When the car finally arrived, Noy noticed the passenger seat was reclined, the battery was drained, and the car was dirty. The couple then discovered that a charging cable and expensive glasses were missing. Reviewing dashcam footage, they saw the car had been used extensively. Noy described the experience as an invasion of privacy and theft of property. The couple also received a 500 shekel fine from the Israel Airports Authority for a parking violation captured on camera, which Noy stated showed the driver stopped where parking was prohibited and was not wearing a seatbelt, with the car also exceeding the speed limit. After sending the company, AP Parking Service, all evidence, they received no response and plan to sue. They also filed a police report, though they were advised that only a report at the Ben Gurion Airport police station was possible. Noy noted that WhatsApp messages automatically deleted after seven days, but she had saved the relevant conversations. AP Parking Service has not yet commented on the incident.