Travelers Find Car Dirty, Empty of Fuel After Using Airport Parking Service

A couple returning from a vacation abroad discovered their car had been misused by a parking company they hired at Ben Gurion Airport. Noy Borochov and her partner left their vehicle with AP Parking Service in late August, expecting a convenient parking solution. Upon their return, they found the car dirty, with no fuel or battery charge, and missing personal items including a charging cable and expensive glasses.

Borochov reported that the car's internal cameras showed it had been in use throughout their absence. She described the experience as a violation of privacy and theft of their property. The couple also received a NIS 500 fine from the Israel Airports Authority, apparently for a parking violation captured by the car's cameras.

According to Borochov, the parking company was unresponsive to their complaints. She stated that their WhatsApp conversations disappeared after seven days, and she had to document everything. The couple has sent a legal notice threatening a lawsuit and filed a police complaint.

AP Parking Service has not yet issued a response to the allegations. The couple had opted for the service due to perceived long taxi queues at the airport, but were later told by the company that traffic jams caused delays in returning their car.