YnetnewsHealth
Health Ministry Complaints Surge, 60% Focus on Health Basket
Summarized from Ynetnews by baba
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The Health Ministry reported that its Public Inquiries Commissioner processed nearly 15,000 complaints in 2025. A majority, 60%, of these complaints focused on the health services basket. The report indicated that 20.4% of complaints were justified, and many were resolved through inquiry or information provided to individuals.
The story in 5 lines · by baba
- Nearly 15,000 complaints related to the Health Ministry were handled in 2025.
- Sixty percent of complaints submitted to the Public Inquiries Commissioner concerned the health services basket.
- Over 20% of complaints were found to be justified by the Commissioner.
- A quarter of complaints were resolved during the inquiry process.
- 186 complaints specifically related to financial reimbursements.
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