Zara Israel Ends Free Shipping, Imposes Delivery Fees on All Online Orders
Translated & summarized from Calcalist by baba
Zara Israel has ended its free shipping policy for all online orders, introducing a 15 shekel delivery fee for any purchase amount. This change applies to all Inditex group brands in Israel. Returns via delivery will now cost 40 shekels. Zara Home orders will face higher fees, starting at 50 shekels, with larger items costing up to 80 shekels.
The story in 6 lines · by baba
- Zara Israel now charges a 15 shekel fee for all online deliveries, ending free shipping.
- Previously, free delivery was offered for orders of 199 shekels or more.
- Returning items by delivery will now incur a 40 shekel charge.
- Zara Home orders will cost at least 50 shekels for delivery, with larger items costing up to 80 shekels.
- Self-pickup from Zara stores remains a free option for customers.
- Zara's Israeli operations are managed by franchisee Gottex Brands, owned by Joey Schwebel.
Zara Israel has eliminated free shipping for all online orders, introducing a 15 shekel delivery fee regardless of purchase amount. This change affects all brands operated by the Spanish Inditex group in Israel, including Zara, Bershka, Pull&Bear, Massimo Dutti, Stradivarius, and Oysho. Previously, customers could receive free delivery on orders of 199 shekels or more. Returning an item via delivery will now cost 40 shekels. Zara stores in Israel are operated by local franchisee Gottex Brands, owned by Joey Schwebel. Zara Home, the group's home goods and textiles chain, is also altering its online pricing, discontinuing free shipping. Consumers will now pay at least 50 shekels for online orders from Zara Home, with fees for larger items expected to rise to 80 shekels soon. Self-pickup from stores remains free. Zara Home currently operates two stores, in TLV Mall, Tel Aviv, and Big Galilot, with its Ayalon Mall location slated for closure. Zara did not provide a comment.
