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Full coverage· General· Updated

Wolt Food Delivery Sparks Outcry After Customer Receives Sushi Dropped on Ground

A Wolt customer in Bnei Brak received a sushi order that had fallen on the ground during delivery, prompting a full refund after complaints and sparking widespread reports of similar incidents online. The case raises concerns about food safety and delivery oversight in Israel.

2 newsrooms · 1 language · since

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What happened

  1. 01A Wolt customer received sushi that had fallen on the ground during delivery in Bnei Brak.
  2. 02The customer initially got a 50% refund offer but secured a full refund after prolonged complaints.
  3. 03Numerous similar reports surfaced online, describing food deliveries falling and still being delivered.
  4. 04The incidents raise serious food safety and public health concerns.
  5. 05Wolt confirmed the refund but did not clarify safety protocols or oversight measures.
  6. 06Consumers lack transparency on the condition of food once it leaves restaurants for delivery.
Translated and summarized by baba from Now 14, the latest report. Read Now 14’s original

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