Revolut Suffers Widespread Outage Linked to Google Cloud Issues
Translated & summarized from Bizportal by baba
Revolut experienced a widespread service outage on Monday, impacting millions of European customers' ability to make payments, transfer money, and withdraw cash. The disruption coincided with a major outage in Google's cloud services in the London region, with which Revolut has a significant partnership. Revolut assured customers their data and funds are safe while engineers work to resolve the issue. The outage occurs as Revolut advances its plans to launch full banking operations in Israel.
The story in 5 lines · by baba
- Millions of Revolut customers in Europe were unable to use services like payments and transfers due to a widespread outage.
- The fintech company's services were affected by a major disruption in Google Cloud's London region.
- Revolut assured customers that their money and data are secure while engineers work to fix the problem.
- The outage impacts Revolut's ongoing efforts to secure a full banking license in Israel.
- Google Cloud engineers are investigating the cause of the widespread errors affecting numerous services.
Millions of Revolut customers across Europe experienced significant service disruptions on Monday, affecting card payments, money transfers, and cash withdrawals. The British fintech giant, serving over 80 million global customers, reported approximately 30 services as partially available, ranging from app logins to stock and cryptocurrency trading. Concurrently, Google reported a major outage in its cloud services in the London region.
Revolut assured customers that their funds and data remain secure and that engineering teams are working to restore services. The Google Cloud issue began early Monday morning UK time, with Revolut identifying a service impact about 90 minutes later. This led to a surge in customer reports of declined cards, stalled transfers, and login difficulties. Business customers also faced disruptions, impacting account openings, outgoing transfers, payment interfaces, and business apps, with direct effects on cash flow for businesses relying on Revolut for payments.
Google's cloud services in the europe-west2 region, which includes London data centers, experienced intermittent errors and network failures across dozens of services, including virtual servers, databases, file storage, and networking. Google engineers are investigating the root cause and have advised customers to migrate workloads to other regions if possible.
While Revolut has not officially confirmed the outage stems from the Google Cloud issue, the connection appears likely. Revolut expanded its multi-year partnership with Google Cloud in September 2025, involving the use of Google's cloud infrastructure and AI tools for fraud detection and customer product personalization. This reliance on cloud infrastructure highlights the vulnerability of numerous companies when a single cloud region experiences difficulties.
The outage occurs as Revolut progresses towards launching full banking operations in Israel, where it currently operates a subsidiary with a payment services license. The company is recruiting for credit, compliance, and risk roles and is in discussions with the Bank of Israel for a banking license, which requires demonstrating robust business continuity plans, including backup systems and multi-cloud region deployment.
Revolut, founded in London in 2015, received its full UK banking license in March 2026 after an initial restricted license in 2024. Customers affected by the outage may face financial consequences such as late fees or damaged commercial transactions, with compensation eligibility depending on service terms, actual damages, and local laws. As of Monday afternoon Israel time, both Revolut's and Google's status pages still indicated active issues with no estimated time for full service restoration.
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