Carrefour Store Manager Said Management Approved Selling Expired Diaper Cream
Translated & summarized from Walla by baba
A customer found expired diaper cream at a Carrefour store in Holon, Israel, with an expiration date of August 2025, meaning it had expired over a year prior. The store manager reportedly told the customer that Carrefour management had approved selling the product, classifying it as a cleaning item. Carrefour has stated the incident is being investigated and is inconsistent with their policy.
The story in 5 lines · by baba
- A customer found expired diaper cream at a Carrefour store in Holon, Israel.
- The expired product had an expiration date of August 2025, meaning it expired over a year ago.
- The store manager allegedly told the customer that Carrefour management approved selling the expired cream.
- The manager reportedly justified the sale by classifying the cream under 'cleaning and care' products.
- Carrefour stated the incident is inconsistent with their policy and is under investigation.
A customer, identified only as Y. from central Israel, discovered expired diaper cream from Carrefour's private brand on a shelf at the chain's Holon branch last week. The product, priced at 38 shekels for a 700ml bottle, was marked with an expiration date of August 2025, meaning it had expired over a year prior. Y. noticed the bottles appeared dusty and slightly deformed, suggesting they had been on the shelf for some time. He approached the store manager with the expired product, who reportedly told him that the issue was already known and that she had contacted the chain's management to inquire about selling the product despite its expiration. According to Y., the manager explained that management had stated it was acceptable to sell because the cream falls under the "cleaning and care" category, though she agreed with him and would request written confirmation. Y. left the store without purchasing the cream, concerned that other customers might buy it without noticing the expiration date. Carrefour stated in response that the described incident is inconsistent with the chain's policy and that the circumstances are being investigated with the branch.