Phoenix Insurance Sued for Canceling Health Policy After Diagnosis
Translated & summarized from Ice by baba
An Israeli woman is suing the Phoenix insurance company for allegedly canceling her health policy after she was diagnosed with a severe autoimmune skin disease. The company claims she concealed information, while the lawsuit argues the diagnosis did not exist at the time of application and information was disclosed.
The story in 5 lines · by baba
- Phoenix Insurance faces a lawsuit for canceling a health policy after a diagnosis.
- The plaintiff claims she disclosed medical information upfront.
- The company alleges the policyholder concealed information.
- The lawsuit seeks to reinstate the policy with original terms.
- The diagnosis occurred months after the policy was issued.
The Phoenix insurance company is facing a lawsuit in the Tel Aviv Magistrate's Court after allegedly canceling a health insurance policy for a woman in her 60s shortly after she was diagnosed with a severe autoimmune skin disease. The plaintiff, identified as T., a resident of northern Israel, joined the policy in May 2025 following an underwriting process. She provided the company with a medical certificate indicating a rash and itching, which she had been experiencing.
Several months later, in September 2025, T. was diagnosed at Ziv Hospital with pemphigus, a serious skin condition. When she sought insurance coverage for expensive biological treatments and hospitalizations, Phoenix allegedly sent her a cancellation letter. The company claimed she had concealed medical information during the application process and offered to reinstate her policy with a full exclusion for the condition.
According to the lawsuit, filed by attorney Ran Shapira, the plaintiff's claim is that Phoenix's assertion of concealment is baseless. The lawsuit argues that the medical information regarding her condition was disclosed upfront, and that the diagnosis of pemphigus did not exist at the time of her policy application. Attorney Shapira emphasized that the policyholder cannot be accused of concealing a diagnosis that had not yet occurred when she joined the policy. The suit further contends that Phoenix collected premiums regularly and only raised these claims when it was required to pay out benefits.
The lawsuit requests the court to cancel Phoenix's cancellation notice and reinstate the policy with its original terms and conditions, without any exclusions.
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