Israeli Cities Ranked on Resident Satisfaction Over a Decade

A decade-long study comparing municipal performance in Israel has revealed significant shifts in public satisfaction with local authorities. The research, based on data from the Central Bureau of Statistics, shows that 66% of Israelis were satisfied with their local government in 2025, a figure notably higher than the 36% satisfaction rate with the national government. Petah Tikva and Rishon LeZion emerged as leaders in resident satisfaction, while Bnei Brak and Haifa ranked lowest.

Comparing current figures to 2015, Petah Tikva saw an 85% satisfaction rate, up from 61%. Rishon LeZion's satisfaction rose from 71% to 81%, and Tel Aviv remained stable at 76%, with 78% of those who used municipal services reporting satisfaction.

Jerusalem experienced the most dramatic improvement, with satisfaction climbing from 39% to 68% over ten years. Within Jerusalem, satisfaction among the Jewish population increased from 50% to 70%. Additionally, the perception of equitable municipal service distribution in Jerusalem rose from 35% to 67%.

However, Netanya and Bnei Brak saw declines. Netanya's satisfaction dropped slightly from 73% to 71%, and Bnei Brak fell from 61% to 56%. Haifa, despite sharing the bottom rank with Bnei Brak, actually saw a six-percentage-point increase in satisfaction over the decade.

The study also highlighted disparities in service accessibility, with 40% of Arab Israelis believing services are distributed unequally, compared to 15% of Jewish Israelis. Overall, 66% of respondents felt municipalities provide equal services regardless of demographic factors.