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Full coverage· General· Updated

Booking.com Not Liable for Dirty Villa, Israeli Court Rules

An Israeli woman who found a rented villa in Greece to be dirty and infested with insects will not receive compensation from Booking.com.

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What happened

  1. 01Booking.com is not liable for a dirty Greek villa rented by an Israeli woman, a court ruled.
  2. 02The Haifa District Court reversed a lower court's decision awarding the woman 5,300 shekels.
  3. 03The court stated Booking.com acts as an intermediary, not responsible for property conditions.
  4. 04The vacationer left the villa after ten minutes without allowing time for repairs.
  5. 05The ruling cited the vacationer's communication with a different property management company.

The Haifa District Court overturned a lower court's decision, ruling that Booking.com acts as an intermediary and is not responsible for property conditions or issues like cleanliness and internet connectivity. The court found that the vacationer left without giving the property owner or Booking.com a chance to fix the problems, and that the issues were not within Booking.com's control.

Translated and summarized by baba from Mako, the latest report. Read Mako’s original

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