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Ongoing Story· Day 7

Health Ministry Data Reveals Longest Wait Times for Therapy in Maccabi and Meuhedet

3 developments

SrugimHealth

National Health Fund Offers Shortest Wait Times for Child Therapy Services

Translated & summarized from Srugim by baba

Religious-rightCharged tone

Hebrew · 1 newsroom

The National Health Fund (Leumit) offers the shortest wait times for child therapy services, averaging 2.4 months for speech therapy, significantly less than other Israeli health funds. Leumit also has the lowest rate of justified complaints and ranks first in customer satisfaction. The article highlights these benefits for families seeking timely and quality care for their children.

The story in 5 lines · by baba

  • National Health Fund offers shortest wait times for child therapy services.
  • Leumit's average wait for speech therapy is 2.4 months, far less than competitors.
  • Leumit has the lowest rate of justified complaints among Israeli health funds.
  • Leumit ranks first in customer satisfaction and has led the health fund sector for 10 years.
  • Ministry of Health data presented to the Knesset shows these comparative wait times.

The National Health Fund (Kupat Holim Leumit) provides the shortest waiting times for essential child therapy services, including speech therapy, occupational therapy, social work, communication disorders, and developmental psychology, according to recent Ministry of Health data presented to the Knesset's Health Committee. For speech therapy, the average wait time at Leumit is 2.4 months, significantly shorter than at other health funds: Maccabi (4.57 months), Meuhedet (4.62 months), and Clalit (8.30 months). Clalit's wait times are nearly 3.5 times longer than Leumit's.

Beyond speed, Leumit also demonstrates a lower rate of justified complaints. In 2025, Leumit had 0.38 justified complaints per 10,000 members, compared to Meuhedet (1.47), Clalit (1.1), and Meuhedet (0.86). Only 28 justified complaints were filed against Leumit throughout 2025, representing about 2.6% of all justified complaints against health funds. The rate of justified complaints against Leumit has been decreasing and is below the national average.

These official figures align with public perception. Leumit ranked first in customer satisfaction across 16 parameters in the 2026 Midrag ranking. Additionally, Leumit has led the health fund sector for 10 consecutive years in the BDI ranking of the 100 best companies to work for in Israel. The article suggests that satisfied employees contribute to better patient care.

The article encourages families considering a switch to Leumit, stating the process is simple. Interested individuals can leave their details online to receive a callback from a representative who will explain the transfer process without obligation.

SrugimRight · Jerusalem

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