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Ongoing Story· Today

Bezeq Reports Tripled AI Activity on Network, Revenue Impact Unclear

2 developments

GlobesTech

Bezeq CEO: Data Traffic May Double in Three Months Due to AI

Translated & summarized from Globes by baba

BusinessNeutral tone

Hebrew · 1 newsroom

Bezeq's CEO, Nir David, revealed that AI is dramatically increasing data traffic, potentially causing it to double within three months. The company showcased its extensive underground communication tunnels in Tel Aviv, highlighting AI's impact on infrastructure. Bezeq is also developing AI solutions for customer service and network monitoring, and aims to complete nationwide fiber optic deployment by 2027.

The story in 5 lines · by baba

  • Bezeq CEO Nir David stated data traffic may double in three months due to AI.
  • AI activity among Bezeq's private customers has tripled in the last three months.
  • Bezeq operates 10 km of communication tunnels up to 15 meters deep in Tel Aviv.
  • The company aims to complete nationwide fiber optic deployment by the end of 2027.
  • Bezeq is preparing for power outages with backup systems for up to two weeks.

Bezeq, Israel's largest telecommunications company, recently hosted a press tour showcasing its underground communication infrastructure in Tel Aviv. The company operates approximately 10 kilometers of communication tunnels, dug up to 15 meters deep, housing vital fiber optic cables that support a significant portion of the country's digital life. The tour highlighted how the burgeoning AI revolution is impacting even this subterranean world.

Central to the discussion was the dramatic increase in data traffic demand. Bezeq's CEO, Nir David, revealed that AI-related activity among private customers on their network has tripled in the last three months alone, driven by uses such as chatbots, learning tools, and personal assistants. David projected that data traffic could double within just three months, a stark contrast to the previous rate of doubling every two and a half to three years.

Beyond infrastructure, Bezeq is actively integrating AI solutions. David outlined three key areas: deploying AI agents in customer service, using intelligent tools for network monitoring and proactive fault detection, and implementing cybersecurity solutions. He noted that nearly all customer service calls now interact with AI-based systems, though the rate of resolution without human intervention was not specified.

The company also addressed its ongoing infrastructure expansion, with CTO Yaron Zon stating that Bezeq aims to complete fiber optic deployment to all eligible households by the end of 2027. Furthermore, Bezeq has invested in backup systems and generators, capable of maintaining operations for up to two weeks during prolonged power outages, preparing for potential emergency scenarios.

Looking ahead, Bezeq is exploring future technologies, including quantum computing and even the possibility of data centers in space, though concrete plans for these remain in early stages. David emphasized the hidden importance of their underground infrastructure, stating, "The most important infrastructure is not always the one you see. Everyone talks about the AI in the cloud, and today we showed what's beneath the cloud."

GlobesOther · Rishon LeZion

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