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Channel 13General

Car Dealer Denies Wrongdoing Amidst Customer Complaints

Translated & summarized from Channel 13 by baba

CenterNeutral tone

Hebrew · 1 newsroom

A car dealership, 'Yahav Car,' represented by a law firm, has denied allegations of fraud and misconduct. The firm claims their client was a victim of fraud in one case and acted legally in others, including repurchasing a vehicle and addressing all defects.

The story in 5 lines · by baba

  • Car dealer denies wrongdoing, citing thousands of satisfied customers.
  • Dealership claims they were victims of fraud in one vehicle case.
  • They state a buyer inspected and approved a second vehicle before purchase.
  • A third vehicle was repurchased and repaired before an article's publication.
  • Business name change was due to threats after a previous critical article.

The law firm representing 'Yahav Car' has responded to allegations of misconduct, stating their client operates a law-abiding business with thousands of satisfied customers. They argue that focusing on a few isolated incidents does not reflect the reality of their operations.

Regarding a Toyota Yaris, the dealership claims they were victims of fraud, similar to the couple who purchased it. They bought the car from a dealer, paid approximately 45,000 shekels for it and its maintenance, and reported it to the police when they learned it was reported stolen. The car is no longer in their possession, and they have not recovered their funds. Official documents reportedly show the theft registration has been removed and the car is legally registered to them, though police advised them to seek a court order for its release.

Concerning a Suzuki Vitara, the dealership asserts the buyer inspected the vehicle at their own garage and was satisfied before the purchase. They deny tampering with the odometer and note that no complaints were raised for about a year and a half. For a Seat Leon mentioned previously, the dealership repurchased the car for 53,000 shekels before the article's publication, repaired all its defects, and it is now legally for sale as a fully functional vehicle, not a total loss as implied.

The change in the business's commercial name is attributed to threats against the owner following a previous article that highlighted two reservists as victims. The firm claims one of these individuals was not a customer, and the other had their car repurchased for 53,000 shekels before the article's release. The dealership maintains they have acted legally, provided facts and documents to the reporter, and will defend their rights.

Channel 13Centre · Tel Aviv

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First: Channel 13 · Sep 2

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