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Tel Aviv Cafe Sparks Outrage Over Mandatory Tip Screen
A Tel Aviv "Arcafe" coffee shop branch has introduced a mandatory tipping screen on payment terminals, causing public backlash. Customers must actively select a tip amount or decline, leading to perceived pressure. While the chain claims it's to reward staff, employees report increased earnings.
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What happened
- 01A Tel Aviv "Arcafe" branch implemented a mandatory tipping screen on payment terminals.
- 02Customers must choose a tip amount or explicitly select 'No tip' before paying.
- 03The system is criticized for creating psychological discomfort and perceived pressure.
- 04Employees report significantly increased daily earnings due to the new system.
- 05The coffee chain states the feature aims to encourage staff for table service.
The system also aids in digital accounting and tip distribution.
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