Full coverage· Economy· Updated
Passengers Furious as Emirates, Flydubai Refuse Refunds After Flight Cancellations
Israeli passengers are facing significant difficulties with Emirates and Flydubai following flight cancellations, with airlines allegedly refusing refunds and alternative travel to Israel. Passengers report being forced to sign waivers and incurring substantial extra costs for independent travel arrangements.
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What happened
- 01Emirates and Flydubai are accused of refusing refunds and alternative flights to Israel for stranded passengers.
- 02Passengers claim they were forced to sign waivers of claims as a condition for boarding flights.
- 03Several families reported spending thousands of dollars on independent flights to reach Israel.
- 04Legal experts state that airlines cannot easily evade responsibility for refunds and assistance.
- 05The Ministry of Transport confirmed airlines are legally obligated to offer full refunds or alternative flights.
Legal experts and the Ministry of Transport assert that airlines are legally obligated to provide full refunds or alternative flights and assistance, regardless of security situations or passenger waivers.
The coverage
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Who covered it
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