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Israeli Hotels Accused of Paying Guests to Remove Negative Reviews
An Israeli TV report alleges that some hotels, including the Leonardo Club Dead Sea, offer guests compensation to remove or alter negative reviews, potentially compromising the integrity of online ratings. A former hotel employee corroborated these claims, describing a systematic process of managing guest feedback.
2 newsrooms · 2 languages · sincePlus
What happened
- 01Israeli hotels allegedly pay guests to remove negative reviews.
- 02A recorded conversation reveals a hotel offering compensation for review changes.
- 03A former hotel worker described a systematic review management process.
- 04The practice raises concerns about the reliability of online booking ratings.
- 05Booking.com claims to have systems to prevent policy-violating reviews.
The coverage
2 newsrooms on this story
Who covered it
- LeftNone
- CentreNone
- RightNone
- HarediNone
- ArabNone
- Other2
How it broke
See which of the 2 newsrooms broke it, and who waited