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MakoEconomy

Israel Railways Faces Passenger Backlash Over New Schedule Changes

Translated & summarized from Mako by baba

CenterCharged tone

Hebrew · 2 newsrooms covering

Israel Railways' new timetable has sparked widespread passenger complaints regarding longer travel times and disrupted connections, particularly on the Jerusalem line. The company states the changes are a necessary preparation for increasing service to three trains per hour on the Jerusalem line in the coming weeks. Passengers, however, are experiencing the negative impacts immediately, with some considering alternative transportation due to the inconvenience.

The story in 4 lines · by baba

  • New Israel Railways schedule change causes passenger complaints about longer travel times.
  • Passengers report disrupted connections and inconvenient departure times on the Jerusalem line.
  • The railway company cites preparation for increased frequency on the Jerusalem line as the reason.
  • Some passengers are considering switching to private vehicles due to the schedule changes.

Israel Railways has implemented a new timetable that has drawn significant criticism from passengers, who claim the changes have negatively impacted travel times and connections. The new schedule, which took effect on Saturday evening, has led to complaints on social media, particularly from users of the Jerusalem line. Passengers report longer waits between trains, disrupted connections, and an overall increase in journey duration.

One user described the first train from Jerusalem to Tel Aviv at 5:23 AM as a "ghost train" due to a lack of connecting public transport. They also noted a significant gap between this train and the next one, which departs at 6:26 AM, contrasting with earlier departures under the previous schedule that better served peak commuting hours.

Another passenger from Gush Etzion stated that their usual 7:09 AM train, or even the 7:24 AM option if they were late, has been replaced by a single relevant train departing at 7:26 AM. This change has also reportedly affected their connection at HaHagana station for travel to Rishon LeZion, making them consider switching to a private vehicle.

Israel Railways explained that the schedule adjustments, especially departure times from Jerusalem, are a preparatory measure for the upcoming introduction of a third train per hour on the Jerusalem line, expected in the coming weeks. The company stated the changes aim to create optimal hourly intervals once the increased frequency is operational. Despite this explanation, passengers are experiencing the negative effects now, while the promised benefit is still in the future.

MakoCentre · Neve Ilan

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