Google Funds AI-Powered Digital Health Portal for Clalit
Translated & summarized from i24NEWS Arabic by baba
Clalit Health Services and Google.org are launching a $2 million AI-powered digital health gateway to assist 5 million patients. The system will offer conversational AI, automate symptom collection, and integrate with landlines and mobile phones to overcome language and technology barriers. Developed using Google Cloud, it aims to improve healthcare access and will eventually be open-sourced for global use.
The story in 6 lines · by baba
- Clalit and Google.org are launching a $2 million AI digital health gateway for 5 million patients.
- The AI system will provide conversational assistance and automate symptom collection before appointments.
- It will support local dialects and be accessible via landlines and basic mobile phones.
- The project aims to bridge language and technology gaps in healthcare access.
- Security will involve a 'Zero Trust' model with full data encryption and anonymization.
- Clalit plans to make the system's architecture open-source for global replication.
Clalit Health Services and Google.org have announced a two-year grant of $2 million to develop and launch an artificial intelligence-powered digital gateway. This initiative aims to provide intelligent conversational assistance and an integrated digital system for approximately 5 million patients across diverse communities, supporting them throughout their treatment journey. The system will automate symptom collection and triage before appointments, saving valuable time for medical teams.
Clalit CEO, Professor Eitan Wertheim, stated that the support from Google.org and Google Cloud enables them to leverage cutting-edge technology to ensure every patient receives optimal care in their preferred language and format. The new system, built on Google Cloud infrastructure and advanced language models, is designed to bridge language and technology gaps by recognizing speech in local dialects not typically supported by traditional interfaces.
To ensure accessibility for those without internet or smartphones, the voice tool will be integrated into landlines and basic mobile phones, allowing appointment booking and follow-up instructions in the patient's native language. Boaz Moaz, General Manager of Google Cloud in Israel, highlighted AI's potential to overcome significant healthcare access barriers. He noted that by integrating secure, conversational AI adapted to local dialects and communication channels, Clalit ensures digital health benefits reach all communities.
Security measures will include a strict "Zero Trust" model for subscriber interactions, with full data encryption and anonymization to ensure complete privacy. Following a pilot phase, the system will be rolled out to all Clalit clinics nationwide. Clalit also plans to release the system's architecture and cultural adaptation frameworks as open-source, enabling public health organizations globally to replicate the system and promote equitable healthcare access worldwide.
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