Louis Hotels Warns Guests of Payment and Booking Data Risks Amid Scam Wave
Translated & summarized from Ice by baba
Louis Hotels, a major Mediterranean chain operating in Cyprus and Greece, has warned guests about a wave of scam messages impersonating the company to steal personal and payment information. The hotel group urges guests to ignore suspicious communications, avoid clicking links, and only use official channels for information. They also advise those who have shared details to contact their banks immediately. The chain is popular with Israeli tourists, hosting 16,000 in 2025.
The story in 6 lines · by baba
- Louis Hotels issued a warning about scam messages targeting guests' personal and payment data.
- The hotel chain urged guests to ignore suspicious communications and avoid clicking links.
- Guests who shared information were advised to contact their banks immediately.
- The hotel chain operates in Cyprus and popular Greek islands.
- Approximately 16,000 Israelis stayed at Louis Hotels in 2025, a 41% increase.
- Prices for a double room range from 120 to 350 euros per night, depending on the season.
Louis Hotels, a prominent hotel chain in the Mediterranean with operations in Cyprus and Greek islands, has issued an urgent warning to its guests. The alert comes in response to a surge of fraudulent messages impersonating the company, aiming to steal personal information, payment details, and booking data.
The hotel group emphasized that these deceptive communications are not affiliated with them and urged guests to exercise extreme caution. They advised against responding to such messages, clicking on any attached links, or divulging any personal or financial information. Guests were also instructed to block the sender and report the activity.
Louis Hotels stressed that all inquiries and updates should exclusively be handled through the hotel's official communication channels or via a travel agent. For guests who may have already provided credit card details or confirmed payments due to suspicious messages, the company strongly recommended immediate contact with their bank or credit card company to prevent unauthorized charges.
The hotel chain operates numerous 4- and 5-star hotels, resorts, and luxury villas in popular destinations like Paphos, Protaras, Limassol, and Nicosia in Cyprus, and the Greek islands of Crete, Corfu, Rhodes, Mykonos, and Zakynthos. Their offerings cater to various preferences, including all-inclusive family resorts with water facilities, adult-only boutique hotels, and private villas, making them a popular choice for Israeli tourists.
In 2025, approximately 16,000 Israelis stayed at Louis Hotels, marking a significant increase of about 41% in guest numbers and 31% in overnight stays. Recognizing Israel as a key target market, the chain actively promotes specialized packages for Israeli travelers. Accommodation prices vary, with double occupancy ranging from approximately 120 to 180 euros per night during shoulder seasons to 200 to 350 euros in peak summer, and up to 500 euros or more at luxury resorts. Family packages for two adults and two children in all-inclusive resorts typically cost between 180 to 280 euros per night in shoulder seasons, rising to 320 to 550 euros in July-August, while private villas are priced from around 300 to 600 euros per night and up.