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Channel 13General

Couple Ejected From Eilat Hotel After Complaining About Construction Noise

Translated & summarized from Channel 13 by baba

CenterCharged tone

Hebrew · 1 newsroom

A couple's birthday vacation at the Shoshana Hotel in Eilat ended abruptly when they were allegedly kicked out after complaining about construction noise. Tali Yerushalmi had been assured no work would occur over the weekend, but loud drilling began Friday morning. After a confrontation, a hotel representative was recorded telling Tali to "pack your things and get out." The hotel claims the couple behaved aggressively and that a partial recording doesn't show their full behavior.

The story in 5 lines · by baba

  • Tali and Eyal Yerushalmi were allegedly expelled from the Shoshana Hotel in Eilat after complaining about construction noise.
  • Tali Yerushalmi was reportedly assured by the hotel that no construction would occur during their weekend stay.
  • The couple awoke to loud drilling sounds on Friday morning, prompting their complaint.
  • An audio recording captures a hotel representative telling Tali Yerushalmi to "pack your things and get out."
  • The hotel claims the couple behaved aggressively and that the incident was misrepresented in a partial recording.

A birthday vacation for Tali and Eyal Yerushalmi at the Shoshana Hotel in Eilat turned into a nightmare after they complained about loud construction noise and were subsequently expelled from the premises by hotel management.

Prior to their arrival, Tali Yerushalmi had inquired with the hotel reception about construction work in the area and was assured that no work would take place over the weekend. Despite these assurances, the couple awoke on Friday morning to intense drilling sounds. "I woke up to actual tremors, there was crazy noise. It was seven in the morning," Tali recounted in an interview. She also mentioned requesting a room change due to a separate issue with a leaking refrigerator, but was told no rooms were available. She then asked for a refund.

The confrontation escalated dramatically when the hotel owner reportedly descended to the reception area, shouting. An audio recording of the ensuing argument captures a hotel representative demanding Tali pack her belongings and leave immediately, saying, "Go up to the room, pack your things, and get out." Tali stated, "I was afraid he would do something to me, so I called the police."

Shoshana Hotel responded to the incident, stating that the couple behaved aggressively and threateningly towards a hotel employee. The hotel claimed that the widely circulated recording presented a partial and biased view of the event, not reflecting the full sequence of events or the couple's offensive behavior. They emphasized that although the noise disturbance was not the hotel's responsibility, they offered the couple a full refund. However, the hotel stated the couple chose to create a scene upon learning no alternative room was available. The hotel concluded by saying that despite being a small business striving to provide excellent service, they cannot tolerate offensive behavior towards their staff or disruption to other guests.

Channel 13Centre · Tel Aviv

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