Flydubai Faces Class Action Lawsuit Over Canceled Flights
Translated & summarized from Globes by baba
A class action lawsuit has been filed against Flydubai in Tel Aviv by a couple whose flight was canceled due to a security incident on September 30. The airline allegedly failed to provide assistance or cover costs for stranded passengers, forcing them to pay for alternative travel and accommodation. The plaintiffs seek compensation for financial losses and distress, estimating thousands of affected consumers. The airline has not yet responded to the allegations.
The story in 5 lines · by baba
- A class action lawsuit was filed against Flydubai in Tel Aviv over canceled flights.
- The cancellations followed an attempted terror attack on September 30.
- Passengers claim the airline failed to cover expenses for alternative travel and accommodation.
- The plaintiffs seek compensation for financial losses and distress.
- Thousands of consumers may be affected by the cancellations.
A couple has filed a motion for a class action lawsuit against the airline Flydubai, alleging the company failed to cover expenses for hundreds of passengers whose flights were canceled following an attempted terror attack on September 30. The lawsuit, submitted to the Tel Aviv District Court, claims Flydubai "shirked its responsibility" to passengers left stranded, forcing them to arrange and pay for their own alternative flights and accommodations to return to Israel. The plaintiffs are seeking compensation for these expenses, as well as for the distress and inconvenience caused.
The proposed class includes all Flydubai ticket purchasers notified of flight cancellations due to the security incident between September 30 and the filing date, estimated to be thousands of consumers. The original plaintiffs, who purchased approximately $3,300 in tickets for a trip from Israel to Japan via Dubai and back, were informed of their flight's cancellation from Dubai to Israel while in Japan. Despite Flydubai's instructions to contact their travel agent, the agent was unable to assist.
The couple ultimately had to purchase new tickets from Dubai to Athens and then to Israel, incurring $2,400 in damages. They argue that the airline is legally obligated to provide passengers with services such as food, drinks, hotel accommodation, and transportation, which were not supplied. The lawsuit also seeks compensation for non-monetary damages, including "distress, wasted time, inconvenience, and hassle" incurred while arranging their own return.
Efrat Sagie, a partner at the law firm representing the plaintiffs, stated, "Our firm will work to bring justice to all passengers who were forced to bear significant expenses to return home by hook or by crook, while Flydubai shirks its liability towards them."
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