Bank Leumi CEO Solicits Customer Feedback on X
Translated & summarized from TheMarker by baba
Bank Leumi CEO Hanan Friedman asked customers on X for suggestions on improving services. The bank described the move as part of a strategy to prioritize customer service. Responding users raised issues about fees and service, with some also mentioning a boycott of Channel 14.
The story in 4 lines · by baba
- Bank Leumi CEO Hanan Friedman asked customers on X for service improvement ideas.
- Friedman stated the initiative is part of a strategy to prioritize customer service.
- Customers responded with complaints about fees and service quality.
- Some users also referenced a boycott of Channel 14.
Hanan Friedman, the CEO of Bank Leumi, reached out to customers on the social media platform X (formerly Twitter) on Thursday, asking for suggestions on how to improve the bank's services. Friedman posted, "Hi, this is Hanan Friedman, CEO of Bank Leumi. What do you think we can improve further in our service to make it more convenient for you?"
The bank stated that this initiative is part of a broader strategy to prioritize customer service. Users responded with complaints regarding fees and service quality, and some also referenced a boycott of Channel 14.