Credit Card Holders Denied Flights Due to Technicality
Translated & summarized from TheMarker by baba
Customers who switched to Isracard's Fly Card from American Express were denied a promotional flight ticket because they were not considered new members. Isracard, the exclusive issuer of American Express in Israel, stated they maintain transparent advertising. The promotion, launched in August by El Al's Fly Card club, required monthly spending of over NIS 10,000 for eligibility.
The story in 5 lines · by baba
- Isracard Fly Card members who previously held American Express were denied a promotional flight ticket.
- The reason for ineligibility is that they are not considered "new joiners" by Isracard.
- Isracard is the exclusive processor and issuer of American Express in Israel.
- The promotion offered a flight ticket to new members spending over NIS 10,000 monthly.
- Isracard claims to always provide transparent and clear advertising.
Customers who switched from American Express to Isracard's Fly Card discovered they were ineligible for a promotional flight ticket. The reason cited is that they are not considered "new joiners" because Isracard is the exclusive processor and issuer of American Express in Israel. Isracard stated, "We always adhere to transparent and clear advertising."
In August, El Al's Fly Card club launched a promotion offering a flight ticket to new members of Isracard's club. The fine print of the promotion stipulated that members spending over NIS 10,000 monthly would be eligible for the gift ticket.
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