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Kan NewsGeneral

Student Delegations Arrive in Poland Without Luggage Due to Staff Shortage

Translated & summarized from Kan News by baba

PublicCharged tone

Hebrew · 5 newsrooms covering

Original3 משלחות תלמידים יצאו למסע לפולין - כל המזוודות נותרו בישראל

The story in 5 lines · by baba

  • Student delegations arrived in Poland without luggage due to staff shortages.
  • The baggage delay is attributed to a crisis at ground services company QAS.
  • Students received $150 each for essential items but called it insufficient.
  • The flight to Warsaw was delayed nearly three hours due to lack of staff.
  • The airline chose to fly without luggage to avoid exceeding crew duty limits.

Three student delegations, totaling approximately 380 students and staff, arrived in Poland on Monday without their luggage. The bags had not arrived by Tuesday, with the delay attributed to a staffing crisis at QAS, the ground services company responsible for baggage handling on these flights.

A member of one delegation described the situation as "difficult and unreasonable," stating that they arrived in Poland without essential items, including medication, personal belongings, and basic necessities for their stay. "We were promised the luggage would arrive today," the delegate said, "but as of now, it is still at the airport after the flights have already departed."

While students received $150 per person to purchase essential items, this was deemed an insufficient solution for the duration of their trip. The delegate emphasized the extensive preparation, both educational and logistical, that went into the journey, which began last year. "Instead, we are forced to deal with basic issues that could have been prevented," they added.

Air travel company "Tevel" confirmed to the delegations that the delay stemmed from a staff shortage at QAS. "The flight to Warsaw had to remain on the ground for nearly three hours because there was no available staff to load the luggage," Tevel stated. The company explained that the flight crews were nearing their maximum working hours, and the baggage issue was not expected to be resolved quickly.

Faced with two options, waiting and risking a significant delay of approximately 12 hours, or departing without the luggage and arranging for its transfer later, Tevel decided to fly the planes to their destination without the baggage. The company opted to proceed with the flight to avoid exceeding crew duty times.

Kan NewsCentre · Jerusalem

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