Travelers Warned of Bluebird Airline Scam Targeting Reservations

Passengers of the airline Bluebird are reporting incidents where individuals posing as company representatives have contacted them, offering assistance with booking changes. Instead of providing service, these individuals allegedly guided passengers through a process involving downloading applications and transferring money. These cases surfaced on social media, with passengers describing a similar pattern of operation after reaching out to the company's official Facebook page.

According to the accounts, after experiencing difficulties contacting customer service, passengers received phone calls from foreign numbers. The callers identified themselves as company representatives and offered to help modify reservations through a series of steps. During these calls, passengers were asked to download an app and transfer funds via it. While such a request is unusual for a simple booking change, it was presented as a necessary part of the process.

These actions are suspected to be an attempted fraud. In some instances, the money was reportedly returned after the transfer, raising suspicions of money laundering alongside potential theft of funds or payment details. Travelers are strongly advised against transferring money, sharing credit card or personal information, or downloading applications in response to unsolicited contact from individuals claiming to represent the airline.

Bluebird stated that this is a widespread issue affecting multiple companies in the tourism and aviation sectors, not unique to them. The airline is actively working with Facebook to remove impersonating profiles and pages, and to shut down fraudulent websites. They emphasized that Bluebird has only one official, secure website for all bookings and inquiries. The company also stressed the consumer's responsibility to remain vigilant, avoid sharing sensitive information with unknown parties, refrain from downloading apps upon request, and ensure all transactions occur solely through the official website.