Blue Bird Flight Delay in Crete Causes Overnight Airport Wait and Passenger Clashes
Passengers of Blue Bird Airlines faced significant delays returning from Heraklion, Crete to Israel on Wednesday night. The flight, originally scheduled to depart at 22:35, was postponed multiple times, finally taking off only around 09:30 the next morning. Passengers, including Moran who spoke to mako, described a night of uncertainty and discomfort, waiting at the airport without proper company support or clear information about the new departure time.
Throughout the night, passengers were left without company representatives to assist them, and despite requests, they did not receive adequate provisions such as blankets or pillows. The delay extended into the early morning hours, with the flight not appearing on the airport's departure board, increasing passenger frustration. Some even considered seeking help from official Israeli bodies, including the Ministry of Foreign Affairs.
When boarding finally began around 08:00, it was revealed that passengers from another Blue Bird flight were merged onto the same plane, raising concerns about seating arrangements and available space. Tensions escalated between the two groups, leading to verbal confrontations that nearly turned violent. Local police were called to intervene, which further delayed the boarding process.
Blue Bird Airlines issued an apology for the prolonged delay and inconvenience, acknowledging the difficulties faced by passengers. The company stated it would proactively contact affected travelers in the coming days to address the situation.