El Al Cancels Planned Direct Flights to Hanoi Due to Security Clearance Issues
El Al cancels its upcoming direct flights to Hanoi due to Israeli security agencies denying necessary clearances, despite prior approvals and ticket sales. Arkia will continue flights to Hanoi. El Al offers flexible alternatives and refunds to affected customers.
הידיעה ב-6 שורות · תקציר של baba
- El Al cancels direct flights to Hanoi due to lack of Israeli security approvals.
- The cancellation is unrelated to any security incident or travel warning.
- Arkia will continue operating flights to Hanoi despite El Al's cancellation.
- El Al had received initial approvals and invested heavily before the denial.
- Customers can reroute via Bangkok, change destinations, get refunds, or receive vouchers.
- Ticket holders will be notified gradually starting next week.
El Al has announced the cancellation of its planned direct flights to Hanoi, Vietnam, scheduled to begin in two months, citing the lack of required security approvals from Israeli security agencies. The decision follows directives from the Shin Bet and other aviation security authorities, who stated that the airline could not operate the route with Israeli aircraft and crews under current security protocols. This cancellation is not related to any specific security incident or travel warning but stems from Israeli airport security procedures.
El Al had initially received preliminary approvals from relevant authorities before announcing the route in February and investing significant operational and commercial resources. However, the final security clearance was denied, forcing the airline to cancel the launch. In contrast, Arkia, which already operates flights to Hanoi, will continue its service.
El Al apologized to customers who purchased tickets and offered flexible options including rerouting flights through Bangkok with onward travel on foreign carriers at no extra cost, changing to other El Al destinations on the same dates without additional fees, full refunds, or future travel vouchers. Customers have not yet been formally notified of the cancellation, which will be implemented gradually based on scheduled departure dates, with dedicated communications starting next week.
אותו אירוע, כפי שכל מערכת דיווחה עליו בנפרד. פתחו כמה דיווחים כדי להשוות מה כל מערכת מדגישה, ומה היא משאירה בחוץ.
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