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Tech11:12 · 17m ago

Water Utility Enhances Service With Direct Mobile Alerts

By מנדי אסולין
Translated & summarized from JDN by baba
The story · English

The "May Shemesh" water corporation is launching a new update system to notify residents of Beit Shemesh about new water bills directly on their mobile phones. This system operates in parallel with the traditional paper bills. Upon generating a new bill, residents will receive a text message containing the bill's details and a direct payment link, as well as a voice message with the same information. This provides an additional, accessible, and fast channel for residents to receive their billing information.

The initiative was spearheaded by the corporation's chairman, Meir Shechter, as part of ongoing efforts to improve service and expand communication channels with residents. The upgrade also includes sending a further notification if a bill remains unpaid and enters the enforcement process, offering residents another opportunity to settle the payment before further action is taken.

The corporation urges residents to ensure their mobile phone numbers are updated in the system to receive these alerts. Updates can be made by calling the "May Shemesh" call center, emailing the details, or through the corporation's website. Alongside the new mobile alert system, "May Shemesh" continues to offer residents the option to subscribe to "Invoice by Email" to receive water bills directly to their electronic mailboxes.

Meir Shechter, Chairman of "May Shemesh," stated, "We are constantly examining how to provide residents with better, more accessible, and convenient service. This move adds another layer of service, allowing us to directly reach residents with bill details, a payment link, and an additional reminder if necessary. We will continue to invest in and improve service for the residents of Beit Shemesh."

Read the original at JDN
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