Delahom Motors Takes Over JAC Import, Enhances Customer Service

Delahom Motors Group is taking over the import and distribution of JAC vehicles in Israel as part of a rehabilitation plan for the direct import operations previously handled by Automas. This strategic move expands Delahom's portfolio, which already includes brands like BAIC, ArcFox, ROX, FOTON, CAVAN, and King Long. The group recently launched an innovative marketing model with Rami Levy and secured the FOTON marketing franchise in Austria, marking its first step into European expansion.

Delahom Motors aims to restore customer confidence in the JAC brand in Israel. Starting November 1, the group will provide comprehensive service, including maintenance, spare parts, and logistics, for all JAC vehicle owners, even those who purchased their cars before Delahom's involvement. This commitment extends to ongoing service, periodic check-ups, and the supply of spare parts.

In collaboration with JAC, Delahom has secured improved customer benefits. The vehicle warranty has been extended from 3 years or 120,000 kilometers to 5 years or 150,000 kilometers, whichever comes first. Additionally, all current JAC vehicle owners in Israel will receive one complimentary periodic service.

Hamdan Delahom, President and Founder of Delahom Motors Group, emphasized the importance of supporting customers post-purchase through service, parts, and warranty. He stated, "The existing customers are the first we need to take care of. They believed in the brand and paid their money for the vehicle, so we want them to know that there is now a body standing behind them." Delahom's objective is to rebuild trust in the JAC brand in Israel, after which the company plans to significantly expand its operations in both the passenger car and truck segments.