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General10:30 · Sep 25

Reality Star Talia Ovadia Threatens Lawsuit Against Tour Operator

By מערכת iceUpdated 1 day agoOngoing story · 2 updates
Translated & summarized from Ice by baba
The story · English

Talia Ovadia, winner of the Israeli reality show "Big Brother" and a social media influencer, has publicly accused the travel company Ofir Tours of fraud following a disastrous family vacation in Southern France. Ovadia detailed her "nightmare" experience in an unprecedented video, stating that the trip, which cost NIS 250,000 (approximately $67,000), was marred by significant changes and poor accommodations.

According to Ovadia, the problems began shortly before departure when their flight was changed to a low-cost airline. Upon arrival, they were moved from a centrally located hotel with a pool to a substandard hotel in an isolated location with small rooms. Ovadia expressed frustration at being unable to reach anyone from the company for three days to resolve the issues.

"A company that knew how to be super polite when it needed to take money, this is fraud," Ovadia stated, vowing to meet Ofir Tours in court. She warned her followers to avoid similar situations, accusing the company of taking people's money and pocketing it.

Ofir Tours responded by stating that the details provided by Ovadia do not reflect the full picture. The company clarified that while they booked the trip, an external supplier was responsible for the actual organization, including hotels and itinerary changes. They assured that the matter was immediately escalated to the supplier for investigation and that they are working to find a resolution, emphasizing their commitment to customer service.

This incident follows Ovadia's recent headline-making donation of approximately NIS 300,000 (around $80,000) in June for the purchase of natural hair wigs for cancer patients, in collaboration with the "Chalasartan" association.

Read the original at Ice

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