Local Government Satisfaction High, National Government Low, CBS Reports

Overall satisfaction with local government services in Israel stands at approximately 66%, significantly higher than trust in central government institutions, according to data released by the Central Bureau of Statistics (CBS). The Knesset (parliament) garners only 33% trust, and the government 36%.

A substantial majority, 66% of residents, believe their local authorities provide services equitably across genders, ages, and sectors, marking a notable improvement since 2015. However, a disparity exists, with 40% of Arab citizens feeling services are not administered equally, compared to only 15% of Jewish citizens.

Jerusalem saw the most significant improvement in resident satisfaction, rising from 39% in 2015 to 68% in 2025. This surge is particularly pronounced among its Arab residents, though satisfaction among Jewish residents also increased from 50% to 70%. The change in mayor in 2018, from Nir Barkat to Moshe Lion, is noted as a potential factor.

Petah Tikva leads all major cities with 85% resident satisfaction, an increase from 61% in 2015, coinciding with a change in mayor in 2018. Rishon LeZion ranks second with 81% satisfaction, up from 71%. Tel Aviv, while still leading in service satisfaction at 78%, saw a minimal rise to 76% overall satisfaction, dropping from first place among large cities.

Conversely, Beersheba and Bnei Brak experienced declines in satisfaction over the past decade. Beersheba's satisfaction dropped from 72% to 70%, while Bnei Brak fell from 61% to 56%. Bnei Brak is also the only city where the perception of equitable service delivery decreased, from 66% in 2015 to 62% in 2025. Both Bnei Brak and Haifa report the lowest satisfaction rates among major cities at 56%.