Economy · Full coverage

Customers Say Super-Pharm Marketplace Leaves Them Chasing Third-Party Sellers

How 2 Israeli newsrooms covered this story — translated into English and compared side by side.

100% center
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First reported by N12 · Jun 21, 2026

What happened

A mako report says Super-Pharm customers who buy from third-party sellers on its website often struggle to get refunds or cancellations when orders fail. The Consumer Council says the chain remains responsible, while Super-Pharm says it investigated the cases and refunded customers.

  • 01Customers say Super-Pharm’s marketplace shifts blame to outside sellers.
  • 02Several orders were delayed, misdelivered, broken, or never received.
  • 03The Consumer Council says Super-Pharm cannot disclaim responsibility.
  • 04Buyers are urged to cancel in writing and contact their credit card company.
  • 05Super-Pharm says the cases were reviewed and customers were refunded.

Summary translated & synthesized from the sources below by baba. Read each original for the full report.

In this story
PlacesIsrael

Full coverage · 2 outlets

The same event, reported separately by each newsroom. Open a few to compare what each emphasizes — and what they leave out.

N12Center · HebrewJun 21, 2026
Customers Say Super-Pharm Marketplace Leaves Them Chasing Third-Party Sellers
MakoCenter · HebrewJun 21, 2026
Super-Pharm Marketplace Buyers Say They Are Left Without Goods or Refunds

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