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State Watchdog Flags Poor Public Service at Several Agencies
How 2 Israeli newsrooms covered this story — translated into English and compared side by side.
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By אפרת ברינר
First reported by Ynet · Jun 17, 2026
What happened
Matanyahu Englman released a follow-up report on public service at seven major Israeli bodies, finding that websites improved but call centers remain a major weakness. Israel Electric Corporation led the ranking, while the Population and Immigration Authority, Transportation Ministry, Tax Authority and Israel Land Authority scored below average.
- 01Englman reviewed service at seven major public bodies on Wednesday.
- 02Websites improved, but telephone hotlines remained the weakest point.
- 03Israel Electric Corporation scored highest overall.
- 04Population and Immigration Authority, Transportation Ministry, Tax Authority and Israel Land Authority fell below average.
- 05The Transportation Ministry was told it needs urgent “housekeeping.”
Summary translated & synthesized from the sources below by baba. Read each original for the full report.
Full coverage · 2 outlets
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