Shahal Medical Service Provides Comprehensive Home Care to Reduce ER Visits

Shahal offers a 24/7 medical call center staffed by doctors and nurses trained in remote medicine, providing subscribers with extensive home-based medical support. Each subscriber has a personal medical file accessible to the call center team, enabling informed assessments without starting from scratch. Medical devices connected to the center, including an FDA-approved 12-lead ECG and linked blood pressure monitors, allow real-time transmission of vital data from home.

If necessary, Shahal dispatches a mobile intensive care unit staffed by a doctor and paramedic to the subscriber's home. Over 80% of medical calls are resolved remotely without requiring hospital visits, and more than half of cases involving dispatched mobile units result in patients remaining at home rather than being hospitalized. This approach is particularly beneficial for elderly patients and their families, avoiding long ER waits and unnecessary hospitalizations.

Shahal's services extend beyond cardiac events to include assistance with falls, blood pressure imbalances, diabetes, shortness of breath, suspected fractures, strokes, heart failure, arrhythmias, anxiety attacks, and more. The service can also coordinate emergency responses involving police or fire departments if needed. When hospital care is essential, Shahal ensures patients are properly referred and accompanied by relevant medical information.

According to Shahal, their integrated system combines personalized medical knowledge, remote diagnostics, and on-site care to provide professional evaluation and treatment at home whenever possible, reserving hospital transfers only for cases that truly require it. This model aims to improve patient outcomes and reduce unnecessary emergency room visits.