Israel Phases Out 2G and 3G Networks to Boost 5G, Urges Users to Check Device Compatibility

Israel is in the final stage of shutting down its outdated 2G and 3G cellular networks to free up valuable spectrum for advanced 5G infrastructure. This transition aims to enhance call quality and internet speeds for all users but requires device owners to ensure their phones support VoLTE technology, which enables voice calls over 4G networks.

Many users have 4G-capable phones but lack active VoLTE service, causing their devices to revert to 3G for calls. Once the older networks are deactivated, these users will lose the ability to make or receive calls despite having relatively modern phones. This issue is particularly relevant for devices older than five years, parallel imports, or "kosher" phones.

Users are advised to check their device's IMEI number by dialing *#06# and contact their cellular provider to confirm network compatibility. They should also verify that VoLTE or 4G Calling is enabled in their phone's cellular network settings. For iPhone 12 and newer models, VoLTE is typically enabled by default, while Android users can find the setting under connections.

To confirm readiness, users should make a call and observe the network icon; a 4G or LTE symbol during the call indicates compatibility, whereas a switch to 3G or H signals reliance on soon-to-be-disabled networks. Those with incompatible devices will need to upgrade to newer models before the shutdown completes to maintain service.

The government stresses checking all family members' phones, especially elderly users, to ensure continuous connectivity throughout the transition.