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General13:43 · Aug 21

Tel Aviv Airport Strike Delays Flights but Compensation Eligibility Is Uncertain

Now 14Right
Translated & summarized from Now 14 by baba
The story · English

A strike at Ben Gurion Airport on Thursday caused significant flight delays for passengers departing from and arriving in Israel. Unlike typical flight delays, this disruption is considered a force majeure event, which affects passengers' rights to compensation under Israeli aviation law, known as the "Tibi Law."

Under normal circumstances, the Tibi Law grants passengers rights such as food, drink, and sometimes financial compensation depending on the delay's length and cause. However, when delays result from events beyond the airline's control, such as strikes or security-related airport closures, airlines may be exempt from paying compensation. This situation is comparable to previous airport shutdowns during security escalations, where airlines could not prevent disruptions and thus were not obligated to compensate passengers.

Despite the lack of guaranteed financial compensation, passengers still retain certain rights to assistance during delays. Some airlines have offered affected travelers options to reschedule flights or receive vouchers for future travel as goodwill gestures, though these are not legally mandated.

Passengers impacted by the strike are advised to verify the specific reasons for their flight delays or cancellations and to review the airline's response, as not all delays automatically entitle travelers to compensation. Understanding the cause and the airline's policies is crucial for determining any possible entitlements or accommodations.

Read the original at Now 14
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