Apple Offers Compensation to Israeli iPhone Users Over Performance Slowdown Case

Apple has opened a dedicated website allowing Israeli users of certain iPhone models to apply for compensation following a class-action settlement related to the so-called "iPhone slowdown" controversy. The Tel Aviv District Court approved the settlement, under which Apple agreed to pay 10 million shekels to affected customers in Israel. Compensation amounts vary, with a maximum of 1,890 shekels per device, depending on specific conditions outlined in the agreement.

The settlement applies to users who owned eligible iPhone models before December 2017 and had set Israel as their country during Apple service registration. Covered models include the iPhone 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus, and the first-generation iPhone SE. Eligibility is not restricted by the place of purchase, meaning even devices bought outside Israel may qualify.

The controversy dates back to late 2017 when it was revealed that Apple had implemented a feature in its operating system that slowed down older iPhones with aging batteries to prevent unexpected shutdowns. Apple stated this was intended to maintain device stability. However, users were not informed that updates would reduce their phones' performance, leading to widespread criticism and legal actions worldwide, including in Israel.

After years of litigation, the Israeli class-action suit concluded with this settlement. Apple emphasized that it never intended to shorten product lifespans or degrade user experience to encourage upgrades, stating, "Our goal has always been to create products our customers love, and ensuring iPhone longevity is a key part of that." Despite disagreeing with the claims, Apple agreed to the settlement to avoid further legal proceedings. Eligible users can now submit their claims through the designated website to receive compensation.