General · Full coverage
Israel Electric Corporation Tops State Comptroller’s Service Survey, Population Authority Lags Behind
How 2 Israeli newsrooms covered this story — translated into English and compared side by side.
First reported by Calcalist · Jun 17, 2026
Unrated 2
What happened
Israel’s State Comptroller service survey placed Israel Electric Corporation first among seven public bodies, while the Population and Immigration Authority finished last. The Transport Ministry’s score fell sharply, especially in telephone service, prompting criticism from Matanyahu Englman.
- 01Israel Electric Corporation ranked first with 87.7 points, ahead of last year’s 81.1.
- 02The Population and Immigration Authority was last, despite a slight improvement to 63.3.
- 03The Transport Ministry dropped to 69.5, driven by a severe call-center decline.
- 04Amidar led telephone service, while the Tax Authority ranked last online.
- 05Englman said call-center service remains weak and about one-third of complaints concern service quality.
Summary translated & synthesized from the sources below by baba. Read each original for the full report.
In this story
People
OrganizationsIsrael Electric Corporation, National Insurance Institute, Amidar, Population and Immigration Authority, Ministry of Transport, Israel Tax Authority, Israel Land Authority
PlacesIsrael
Full coverage · 2 outlets
The same event, reported separately by each newsroom. Open a few to compare what each emphasizes — and what they leave out.
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