Global ranking revealed: Emirates named best airline for 2026

Emirates of the United Arab Emirates won the title of "Best Airline in the Middle East" at the 2026 APEX Awards, based on passenger ratings from around the world. The announcement was made at a ceremony in Dublin, after the airline received the highest scores in the region.

The ranking was based on opinions from passengers on more than one million flights operated by more than 600 airlines worldwide. The survey asked passengers to rate a range of factors, including seat comfort, cabin crew service, food and beverage quality, in-flight entertainment systems and internet connectivity options during the flight.

The win comes amid growing competition among Gulf airlines, including Qatar Airways and Etihad Airways, which are investing in improving the passenger experience and expanding their international operations. According to APEX data, Emirates received especially high marks in service, seat comfort, food and in-flight entertainment.

The airline is also continuing a fleet and cabin upgrade program. New Safran Z400 seats in economy class are due to enter service in October, featuring an eight-way adjustable headrest. The airline also offers Premium Economy with wider seats, Business Class with a flat bed and wireless charging, and First Class with enclosed private suites that include individual climate control and a "zero gravity" mode.

Emirates currently operates a fleet based mainly on the Airbus A380 and Boeing 777, and serves tens of millions of passengers a year through its hub in Dubai. At the same time, the company is exploring the expansion of in-flight internet services using Starlink satellite technology.

The APEX Awards are considered one of the leading measures of customer satisfaction in the aviation industry, as they are based on feedback from actual passengers rather than a panel of judges or experts.