The Legal Agent: How AI Is Changing the Practice of Law

The ShayAI platform developed by attorney Shay Oved provides tools that are changing, from end to end, the way a complex legal case is handled, without giving up professional control at any stage, in cooperation with the law office of attorney Shay Oved, Din Din. Published: 10.06.26, 20:20 chat gpt | Photo: AP

Technological momentum is not bypassing the legal world. For lawyers handling complex cases in real estate, partition, inheritance, family law and civil litigation, the question is no longer whether to use artificial intelligence, but how to do so responsibly. There is a significant difference between firms that integrate general tools and a firm that has built its own internal infrastructure, tailored to the nature of its cases and clients.

That professional approach guided attorney Shay Oved, who developed the ShayAI platform, an artificial intelligence-based system that helps the firm manage intake, sorting and case-strategy building stages, while strictly preserving one key principle, legal judgment always remains in the hands of the attorney.

Infrastructure, not a replacement

It is important to clarify that ShayAI is not a "digital lawyer" and does not provide legal advice. It is an internal operating system for the firm, and in practice serves as an infrastructure layer that organizes information, maps risks, flags missing documents and suggests recommended next steps, based on the firm’s expertise and experience.

"This is not just a semantic definition," Oved explains. "The system sets the boundaries of use. Every output from the system, from an initial summary of an inquiry to a draft response to a client, is internal working material that undergoes human review before it leaves the firm. There is no possibility that the system will 'talk' to a client on its own, and there is no possibility that a legal response will be sent without the attorney’s explicit approval."

For contact with attorney Shay Oved, click here

Receiving an inquiry, from the first WhatsApp message to a clear picture

The first point of contact for most clients with a law firm is a WhatsApp message, sometimes brief and confusing, sometimes packed with documents. This is where ShayAI comes into action as a preliminary sorting layer. It reads the inquiry, understands the context, identifies the type of legal matter and flags what is needed to move the case forward, even in complex situations.

The output is not a reply to the client. It is an internal summary sent to the attorney, along with suggestions for the required steps, relevant documents, possible risks that should be checked and points that require a direct conversation. The attorney decides what to pass on to the client, in what language and at what time. The system shortens the path from the initial inquiry to a clear picture, not the path from the inquiry to a legal decision.

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Risk mapping and missing documents

"A complex case is often a combination of many documents, multiple parties and tight deadlines. Under such conditions, the biggest loss is often not an obvious mistake, but a detail that falls between the cracks, a document that did not arrive on time, a contradiction between versions, a date that was not checked," Oved says.

Oved says ShayAI maps all the material in the case, cross-references it with familiar patterns from the firm’s areas of expertise and systematically flags the following points, which documents are missing or partial, where potential risks arise and what the recommended next step is, for review and approval by the attorney.

Oved explains that this is a support layer, nothing more: "The strategic question, whether to initiate proceedings, wait, offer a settlement or harden a position, remains with the attorney, based on their knowledge of the client, the other side and the court." The system speeds up the work, maps the material and raises flags, but it does not send, does not advise and does not decide. Every message that leaves the firm is approved by the attorney.

Approval, security and privacy protection

An AI system that operates a communication channel with clients must meet an especially high standard of caution. In ShayAI, the default assumption is negative, no sensitive external action is carried out automatically. In practice, the infrastructure is built around several principles. One of them is an approval gate before sending, every response to a client is shown to the attorney for approval before it goes out. Without approval, nothing is sent.

Another important principle is owner locking, the attorney’s phone number is protected at the infrastructure level, so the system cannot contact it or mistakenly present it as a client. There is also a default no-send principle, in the production environment, actual sending actions are disabled until the firm explicitly approves their activation. Another principle is preventing the exposure of sensitive information, detection and masking mechanisms operate on the outputs to reduce the risk that an internal detail will be sent out by mistake.

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In addition, the system performs readiness checks before activation, it does not move to active mode before configuration and readiness tests have been completed, confirming that all control mechanisms are armed.

"The baseline state of ShayAI is a ready state, not an autonomous state. This is a professional decision, not a technical limitation," Oved clarifies.

Why it matters to the client

For the client, the impact of using the system is felt in three areas, response speed, clarity and confidence. "The first inquiry does not fall into a queue," Oved says. "It receives a structured mapping in a short time, so when the attorney makes contact, they arrive with a clear picture and focused questions. The first meeting is not devoted to gathering information but to strategic discussion. The client understands more quickly what the risks are, what is urgent and what can be postponed to a later stage."

He adds another important point, the client knows they are dealing with a firm that integrates technology responsibly, that the system does not replace human and professional advice and does not answer in place of the attorney, and that all information and communication sent to them undergo professional review.

"The correct integration of artificial intelligence in legal work is not a marketing trend. It is necessary in the current era, where data can sharpen and further refine advice and support. AI-based tools are already part of the expected standard for firms handling complex cases, just as case management systems and document computing became standard in the past. The difference today is the depth of integration and the degree of adaptation to the specific practice of the firm," Oved says.

According to him, ShayAI was built from the understanding that such a system should serve legal judgment, not replace it, accelerate the work, not bypass it, and increase client trust, not dilute it. In a legal world where case complexity is growing and time pressure is increasing, this is not an addition, it is professional responsibility.

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To learn about the firm and schedule a meeting

Law office of Shay Oved, website: shayoved.co.il Attorney Shay Oved

The law office of Shay Oved handles real estate, partition of co-owned property, inheritances and wills, family law, civil-commercial litigation, administrative law and intellectual property. Meetings by appointment only. The article is provided courtesy of din.co.il. Please note, the information on this page does not constitute legal advice of any kind or a recommendation to take or refrain from taking any action. Anyone relying on the information does so at their own risk. The accuracy of the information may change from time to time. Found a language error?