Digital bank One Zero is raising its fee schedule and ending some exemptions in its premium plans, with the new tariff to take effect on July 16. Monthly subscription fees and the conditions for waiving them will stay the same, but several other services will cost more, led by foreign exchange transactions, debit card fees and large money transfers.
The biggest changes are in forex, where the bank has built a relative advantage over traditional banks. In the free Zero plan, the foreign exchange fee on credit card purchases will rise from 2% to 3%. In premium plans, the credit card forex exemption remains, but the exemption on foreign currency transfers will be removed. Such transfers will be charged 0.1%, with a minimum fee of $10, so a premium customer sending $2,000 abroad will now pay the minimum. In the Zero plan, the cost of buying foreign currency will fall from 0.2% with a $10 minimum to 0.15% with a $5 minimum, but the maximum fee on currency conversions from one foreign currency to another will jump from $200 to $3,000.
Other increases include a new 7-shekel fee for debit cards in the Zero plan, a 15-shekel charge for handling an unjustified card dispute, higher replacement card and early repayment fees, and a lawyer warning letter fee that rises from 40 to 150 shekels in Zero and is now also applied to premium customers. Customers more than 60 days late will pay a new 5-shekel late notice fee. For transfers over 1 million shekels through the Bank of Israel's ZAB system, Zero customers will pay 25 shekels while premium clients remain exempt. Returned payments will cost 55 shekels across all plans, and sending a banker’s check will cost 12 shekels in Zero.
One Zero said the changes are partly meant to prevent abuse of services that were previously free. The bank said it expects to reach operating break-even by the end of the year, and noted that it cut its 2025 loss by 20% to 214 million shekels. It also said this is its biggest tariff change since launch, following only a 2024 update that raised foreign ATM withdrawal fees abroad. The bank said it still offers a major advantage on forex fees, which it described as one of its core premium value propositions.
